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PRIVACY POLICY

 

Personal data

Personal data collected on our website will be processed in a file responsibility of GENUINA LEVANTINA SL, hereinafter Porto Brazil, whose aims are:

(a) To provide you with information about Porto Brazil products including the sending of such information through commercial communications by electronic mail or by any other means of electronic communication (SMS). You will be able to unsubscribe your subscription to stop receiving such communications at any time by contacting service@portobrazil.net.
(b) To answer any questions you might have.
(c) To develop and implement the whole process of purchase of our products.

In the event that give us personal data of third parties, you responsible for being informed and having obtained the consent of these to be provided for the purposes outlined below.

GENUINA LEVANTINA, SL, with registered office at C / Juan Ruiz Nº 11, 28220, Majadahonda, Madrid as responsible for the file, undertakes to respect the confidentiality of the personal information which you have given us, and to guarantee the exercise of their rights of access, rectification, cancellation and opposition, by sending mail to the above address or by electronic mail to the following address: service@portobrazil.net. If necessary, we can request a copy of your ID, passport or other valid document that identifies it. If you decide to exercise these rights and as part of the personal data which you have provided us we would appreciate that in the mentioned communication you would specifically state that circumstance indicating the e-mail address on which you exercise the rights of access, rectification, cancellation and opposition.

The user (you) hereby guarantees that the personal data provided is true and accurate to notify any changes or modifications of them. Also gives us consent to its use and treatment thereof complying with automated data processing legislation and in particular the law 15/99 of protection of data of a personal nature and its development regulations. Any loss or damage caused to the site or the person responsible for the web site or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be sole responsibility of the user.

Cookies: On this website we use cookies, small text files with information about your navigation on this site whose main objective is to enhance your experience on the web.

By accepting this privacy policy you consent the use of the cookies used in this web site.

Information stored in cookies from our web site is used exclusively by us, with the exception of those later identified as "third-party cookie", which are used and managed by external entities to provide services requested by us to improve our services and the user experience when browsing on our web site. The main services these "third party cookies" are used for those who are obtaining statistics of accesses and ensure payment operations.

To restrict, block or delete cookies from this web site you can do so, at any time, by changing the settings on your browser according to the guidelines listed below. While the setting of each browser is different, it is common for cookies settings being in the "Tools" or "Preferences" menu. For more detail on cookies in your browser settings, refer to the "Help" of the same menu.

 

   

INTELLECTUAL PROPERTY AND COPYRIGHT

The information contained in this website, its graphic design, photos... as well as your code source constitute a work whose copyright belongs to Porto Brazil. Internet users accessing this website can visualize the information contained therein and make downloads or reproductions in its computer system, provided that the reproduced elements are not subsequently transferred to third parties or be installed on a server connected to Internet or to a local computer network.

The distribution, modification, cession, public communication and any other Act that has not been expressly authorized by the owner of the exploitation rights are prohibited. Violation of any of these rights may constitute a breach of these provisions, as well as an offence punishable in accordance with articles 270 et seq. of the existing criminal code. Porto Brazil and its logo are registered trademarks. Any use of them is strictly prohibited without the express permission of the owner.

 

LIMITATION OF LIABILITY

Porto Brazil and Genuina Levantina S.L. is exempt from any liability for:

a. Failure in the Web due to causes of force majeure, fortuity causes, or other causes not attributable to it.

b. Technical or mechanical problems or viruses produced during the connection to the Internet, computer systems (software and hardware) or in the documents and electronic files stored on computers.

c. Minors access to the content included in the website, being the responsibility of parents / guardians exert an adequate control over the activity of children or minors in their charge.

Due to the open nature of this website and the possibility that errors occur in the storage and transmission of digital information, we do not warrant the accuracy and security of the information transmitted or obtained through this web site unless expressly otherwise provided therein.

 

APPLICABLE LEGISLATION AND JURISDICTION

The use of our website and contracts for the purchase of products through this website shall be governed by Spanish law.

Any dispute arising out of or relates with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts.

If you are contracting as a consumer, nothing in this clause shall affect rights as such it recognizes the legislation.

 

BUYING GUIDE

1 choose the format (collection) and family (type of garment).

2 display the product/s and select the / that you are interested in / n. you will see several product details by front and back, as well as the composition, colors, sizes available, price.

3 select a garment and adds the item to the cart. You can then choose continue buying or processing order.

4. If you want to keep buying, repeat the process, but if you want to process order, register.

5. Once you've entered your data, check that they are correct and press "confirm".

6 choose which direction you want to pick up your order, and make sure that the shipping and billing address are correct.

7 select a method of payment: Visa, Mastercard, Paypal...

8 confirms the order.

9. you will receive an email confirming your order.

 

GENERAL CONDITIONS OF PURCHASE

These general conditions of purchase and the privacy policy governing the use of the web site Portobrazil.net (in "the website"), and operates in Spain in a genuine LEVANTINA SL society through. GENUINE LEVANTINA SL is a limited company with registered address at Calle Juan Herrera 5,03203, Elche, Alicante, Spain, provided with tax nº B - 98075351. The use by the customer in the shop of Portobrazil.net Internet services presupposes, in any event, accession to the General purchase conditions published on the website of Portobrazil.net at the time of the purchase order. Therefore it is suitable for the customer to read these terms and conditions before making a purchase.

1. SCOPE OF CONTRACT

These general purchase conditions apply to the sale of all products of Porto Brazil through its website, consumers who are orders around the world can deliver. Porto Brazil reported that its Web site is intended only to one 18-year-old audience. Porto Brazil reserves the right to cancel the account of a user if fraudulent, speculative acts are detected or bad faith in the use of this service.

2. PRICE

The applicable prices are those indicated on the website at the date of the order. Which are detailed in each product prices include VAT (value added tax) on orders that are carried out within the European Union.

The price of products for orders from other countries in the world including Andorra, Canary Islands, Ceuta and Melilla do not include duties and taxes value added.

The amount of shipping costs shown the customer way breakdown when they place the order. Porto Brazil reserves the right to make, at any time and without prior notice, the modifications it deems appropriate, and may update, even daily, products and prices according to the innovations that will appear.

3. PAYMENT

Payment will take place upon completion of the purchase process and will be an indispensable condition for the formalization of the purchase. Accepted means of payment: purchases can be paid with Visa®, Mastercard® debit or credit card (which implies an automatic charge) and PayPal. Deferred payment is supported in some countries. In that case, that option will appear on your cart. In any case, the choice of the means of payment is performed during the purchase process on the corresponding cart. The customer must notify Porto Brazil any improper or fraudulent charges on the card used for shopping, through email, in the shortest time possible so that it can perform the appropriate steps. Providers or issuers of payment can adopt anti-fraud measures involving the rejection of certain types of operations. Porto Brazil is not responsible for the implementation of this type of security policies.

4 DELIVERY

Delivery time will depend on the country of destination, and can range from 1 to 3 calendar days from making the purchase. The delivery of orders will be held at the address indicated by the customer according to the following features:

1.- Door to door shipment: The customer must pay shipping costs on purchases less than €69 in countries within the European Union. For orders less than € 89 in the rest of European countries, Andorra, Canary Islands, Ceuta and Melilla.

Porto Brazil offers free shipping for orders over $ 119 for the rest of the world.

For shipments to the Canary Islands, Ceuta and Melilla, and countries outside the European Union, customer must pay in addition the costs of custom generated by the order, which will vary depending on the weight of the shipment. These expenses are paid at the time in which the order is received, and in no case will be included in the price paid for the products. The address specified by the customer can be a home, a place of work or any other address indicated. It is not necessary for matching the billing address and the shipping address. The customer will be duly informed of where the order is, as well as information about delivery of the order.

2.- Incidences in delivery: In case of not being able to deliver by absence of the recipient, the transportation agency will leave a note and will attempt to contact the recipient.

5. EXCLUSION OF LIABILITY

We will not be responsible for any failure or delay in the performance of any of obligations, when the same is due to events which are beyond our reasonable control ("force majeure cause").

The causes of force majeure shall include any act, event, lack of exercise, omission or accident which is beyond our reasonable control, among others, the following:

1 strikes, lock-outs or other industrial action.

2 revolt, civil commotion, invasion, threat or terrorist attack, war (declared or not) or threat or preparation for war.

3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

4. loss of use of trains, boats, aircraft, motor transport or other means of transportation, public or private.

5. inability to use public or private telecommunications systems.

6 acts, decrees, legislation, regulations or restrictions of any Government or public authority.

Means that the obligations will be suspended during the period in which the cause of force majeure continue, and we will have an extension on the deadline to fulfil these obligations for a period of time equal to that last the cause of force majeure. We will make all reasonable means to the end of the cause of force majeure or to find a solution that will allow us to fulfill our obligations despite the cause of force majeure.

6 CHANGES, RETURNS AND CANCELLATION

There are different procedures for the realization of changes, refunds and withdrawals and then we will describe the characteristics of each of them, as well as its conditions.

A. Exchange: a substitution is considered for the same product in different color and size.

B. Return: originated as a defect in the product.

C. Cancellation: caused by customer decision.

All products which are to be changed or returned must be properly packaged in the same condition in which they were sent.

-Conditions: the process of change must be in the 14 calendar days after receipt of the order.

-Cost: changes do not have any cost for the customer.

-Procedure: just get in touch via email return@portobrazil.net and we will show you the procedure to follow. The return will be held by the same means of payment that is paid. However, we retain the refund until receipt of the goods, or until you have submitted proof of the return of property, depending on which condition is met first.

7 WARRANTY OF THE PRODUCTS PURCHASED

The contractual guarantee offered is that is established in the Royal Decree 1/2007 of 16 November, which approves the revised text of the General Law for the defence of consumers and users. Porto Brazil liable for failures of conformity which appear within the period of two years from delivery, provided the customer has informed Porto Brazil of such lack of conformity within two months since he learned of her.

8 CUSTOMER SERVICE

Any questions, suggestions, queries or complaints about the online shop, please contact service customer, service@portobrazil.net

9. APPLICABLE LAW AND JURISDICTION

The present general purchase conditions are subject to Spanish legislation. The parties submit, at its option, for the resolution of conflicts and renouncing any other jurisdiction, to the courts of the domicile of the user.